Returns & Exchanges
At Cash at Maxx, we stand behind our electronics with a 30-day satisfaction guarantee, ensuring you receive high-quality gear or your money back. All returned items must be in their original packaging with all included accessories and serial numbers intact.
Initiate Your Request
Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA) number.
Secure Packaging
Carefully pack your electronic device in its original box with all cables, manuals, and protective padding to prevent damage during transit.
Affix Shipping Label
Print the provided prepaid shipping label and attach it clearly to the outside of your package, ensuring the RMA number is visible.
Inspection and Refund
Once our technicians verify the device condition and functionality, your refund or exchange will be processed within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing