Returns & Exchanges

At Cash at Maxx, we stand behind our electronics with a 30-day satisfaction guarantee, ensuring you receive high-quality gear or your money back. All returned items must be in their original packaging with all included accessories and serial numbers intact.

1

Initiate Your Request

Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA) number.

2

Secure Packaging

Carefully pack your electronic device in its original box with all cables, manuals, and protective padding to prevent damage during transit.

3

Affix Shipping Label

Print the provided prepaid shipping label and attach it clearly to the outside of your package, ensuring the RMA number is visible.

4

Inspection and Refund

Once our technicians verify the device condition and functionality, your refund or exchange will be processed within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing