Frequently Asked Questions

Everything you need to know about shopping with Cash at Maxx.

Are your electronics covered by a warranty?

Yes, every product purchased from Cash at Maxx comes with a standard 12-month limited warranty covering manufacturing defects and hardware malfunctions.

How long does shipping take for mobile devices?

We offer expedited shipping on all orders. Typically, domestic orders are processed within 24 hours and delivered within 3 to 5 business days.

What is your return policy for open-box items?

We offer a 30-day hassle-free return policy. If you are not satisfied with your purchase, you can return the item in its original packaging for a full refund or exchange.

Do you offer trade-in credit for old electronics?

Absolutely. Through our 'Trade-In' program, you can send us your old devices for an appraisal. Once verified, we issue store credit that can be applied to any new purchase.

Are the refurbished products tested for quality?

Every refurbished device undergoes a rigorous 50-point diagnostic inspection by our certified technicians to ensure it meets our high performance and aesthetic standards.

What payment methods do you accept?

We accept all major credit cards, PayPal, and flexible financing options through Klarna and Affirm to help you get the tech you need now.